Give techs the options to schedule a follow-up appointment for incomplete jobs
When we are unable to complete a job, but are comfortable setting a definitive time for completion, we should have the option as we close out the ticket to set a date and time for follow-up.
Comments: 1
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24 Dec, '21
Shaun GeerThis is especially useful for jobs like data transfer, which have long wait times for the tech. If the job was close by, it would be so nice to set the transfer up, and then be able to stop by the next morning to wrap thing up