Extend the window for accepting jobs while on a job

36 votes

While on a Job, the technician full attention is on the customer and the customer needs. Five mins may not be enough time trying to except job offers.

Under consideration Suggested by: Jaytel lofton (21 Dec, '21) • Upvoted: 23 Sep, '23 • Comments: 3

Comments: 3

21 Dec, '21
David C in DC
Related to this, if a Tech is offered the job. pause a job that’s been offered to a tech while the tech is in route so that the tech doesn’t feel compelled to deal with the job offer while driving.
22 Dec, '21
Brian M.
3 to 5 minutes isn’t enough time if I’m working on something and I put my phone down or it’s on the charger and I’m not paying attention to it.
23 Dec, '21
Chris L.
A good 15min would be nice with a reminder every 5 min.